Refund policy

Return, Refund, and Exchange Policy

Due to the digital delivery, non physical, and electronic nature of our products, we do not accept returns, refunds, or exchanges under any circumstances.

No Returns / No Refunds / No Exchanges

All sales are final.

We do not accept returns or issue refunds for:

• Change of mind
• Frustration during setup or installation
• Incompatibility with a customer’s specific setup
• Incorrect assumptions about functionality
• Sale items or gift cards

Support Before and After Purchase

We provide full customer support before and after purchase.
If you have questions about compatibility, setup, or usage, we strongly encourage you to contact us before purchasing or before assuming a product is defective.

Most setup-related concerns can be resolved quickly with guidance.

Contact

If you have any questions regarding this policy or need assistance please contact us at:

PKSimDesigns@gmail.com